Responsible Gaming
Gaming Should Be Entertainment, Not Income
At aayana.in, we believe that online gaming, including Aviator games, should be enjoyed purely as entertainment. Gaming should never be viewed as a way to earn money, pay bills, or solve financial problems. The outcome of games is based on chance, and the house always has a mathematical advantage. Please gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction in India, whichever is higher, to participate in gaming on aayana.in. We take age verification seriously and reserve the right to request proof of age at any time. By using our platform, you confirm that you meet the legal age requirement.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling with money needed for essential expenses (rent, food, utilities, medications)
- Feeling anxious, irritable, or restless when not gambling
- Increasing the amount wagered to achieve the same level of excitement
- Using gambling as an escape from problems, stress, or negative emotions
- Borrowing money or going into debt to gamble
- Neglecting work, school, family, or social responsibilities
- Failed attempts to cut back or stop gambling
- Lying about gambling activities or the amount spent
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Player Protection Features
aayana.in provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account.
- Loss Limits: Establish a maximum amount you're willing to lose during a specific time period.
- Reality Checks: Receive periodic notifications to remind you of how long you've been playing and how much you've wagered.
- Session Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Temporarily or permanently close your account if you feel you've lost control. During self-exclusion, you will not be able to access your account or place bets.
- Account Closure: Permanently delete your account and request that we do not reopen it.
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you are struggling with problem gambling, professional help is available. The following organizations offer free, confidential support:
India
- All India Gaming Federation (AIGF): Advocates for responsible gaming standards in India
- National Mental Health Programme (NMHP): Government of India's initiative providing mental health support, including gambling addiction treatment through public health centers
- AASRA (Addictions Anonymous): Toll-free helpline for substance abuse and behavioral addictions
International Resources
- GamCare (UK): www.gamcare.org.uk — Free counseling and information for problem gamblers
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Education and treatment resources
- National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-GAMBLER helpline and resources
If You Need Help
Problem gambling is a serious issue, but recovery is possible. If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support.
You are not alone. Contact one of the organizations listed above, speak with a trusted friend or family member, or reach out to our customer support team at aayana.in for resources and assistance.
Remember: Gambling should always be fun and within your means. If it stops being enjoyable or causes financial hardship, it's time to take action.